Exchange / Refund Policy


During delivery or order pick-up, inspect your furniture and report any damages. After the furniture is delivered or picked up, you have 24 hours to exchange or return your merchandise. To return your merchandise it must be in the original packaging and unassembled. If the furniture has been assembled, you have a one-time exchange. Fees may apply when returning or exchanging your merchandise. You are required to sign a document to acknowledge that you have read and understand the exchange and refund policy of Home Outlet Inc..